Shipping Policy

Last updated: June 2026

My Doggo Swag is a trading name of We Know Ltd (Company No. 08366079), 20-22 Wenlock Road, London, N1 7GU.
Contact: info@weknowltd.com

How We Fulfil Orders

Our physical products are fulfilled by Printify, a print-on-demand service. Each item is made to order and dispatched directly from Printify's network of print partners located in the UK, US, and Europe.

Production Time

Most orders are produced and dispatched within 2–7 business days of your order being placed. During peak periods (e.g. Christmas) production times may be slightly longer.

Estimated Delivery Times

• United Kingdom: 5–10 business days after dispatch
• United States (domestic): 5–10 business days after dispatch
• International orders: 10–20 business days after dispatch

These are estimates and not guaranteed delivery dates. Delivery times may vary due to carrier delays, customs processing, or peak demand periods.

Tracking

Once your order has been dispatched you will receive a shipping confirmation email with tracking information where available.

Customs and Import Duties

For international orders, you may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are not included in the product or shipping price.

Digital Products

Digital downloads are delivered instantly via email link after payment is confirmed. No physical shipping applies.

Contact Us

If you have a query about your order, please contact us at info@weknowltd.com quoting your order number.

We Know Ltd
20-22 Wenlock Road, London, N1 7GU