Privacy Policy

Last updated: June 2026

My Doggo Swag is a trading name of We Know Ltd, a company registered in England and Wales.

Company Number: 08366079
Registered Address: 20-22 Wenlock Road, London, N1 7GU
Contact: info@weknowltd.com

1. Who We Are

We Know Ltd operates the My Doggo Swag online store at mydoggoswag.com. We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We may collect and process the following personal data:

Name, email address, postal address and phone number when you place an order
Payment information (processed securely via Shopify Payments — we do not store card details)
Browsing data, cookies and device information when you visit our website
Communications you send to us

3. How We Use Your Data

We use your data to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries
Improve our website and customer experience
Comply with legal obligations

We will only send you marketing communications where you have given us consent to do so.

4. How We Share Your Data

We share your data only where necessary:

Printify — our print-on-demand fulfilment partner, who requires your name and shipping address to fulfil orders
Shopify — our e-commerce platform provider
Shipping carriers as required to deliver your order
Legal authorities where required by law

We do not sell your personal data to third parties.

5. Data Retention

We retain your order data for up to 7 years to comply with HMRC requirements. You may request deletion of your personal data at any time, subject to our legal obligations.

6. Your Rights

Under UK GDPR you have the right to: access your data, correct inaccurate data, request erasure, restrict processing, data portability, and object to processing. To exercise any of these rights, contact us at info@weknowltd.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

We use cookies to improve your experience on our website. Please see our Cookie Policy for full details.

8. Contact Us

We Know Ltd
20-22 Wenlock Road, London, N1 7GU
info@weknowltd.com